“As a manager of people, being a coach to the team is inevitable. They can do it well or they can do it badly. What they can’t do is avoid it.“ All managers are coaches – but not all managers know this and not all managers are good at it. How can we get managers to better embrace their coaching role? What do you think? I wrote an article on the subject for the guys over at Training Zone. Let me know what you think!
“Coaching can help us reinforce the idea that doing the job and learning about the job are not separate, competing activities, but rather part and parcel of the same activity.“ I wrote a recent article for Training Zone on the importance of bringing coaching into a business. I believe the best way to introduce a learning culture into an organisation that hasn’t had one previously is to begin with coaching. Doing it this way dispels the notion that learning is simply about ‘going on a course’ and instead helps embed it into your everyday activities. Have a read of the
Looking at the list of key workers the UK Government published in response to Covid 19 is a humbling experience.
I wrote a blog post on maintaining morale in a crisis for the wonderful The Charity Learning Consortium a few weeks back. It seems so much has changed in the time since, but then so much has changed since yesterday! Anyway, here it is and I hope you find a useful idea or two. Stay safe and well.
It was an absolute pleasure to be Nick Day’s guest on his highly entertaining L&D Podcast series. Listen to the podcast here. We addressed a whole range of coaching related questions, including: • When or for what reasons should coaching be used? • Can any manager be a coach? • What qualities should HR look for in internal coaches? • What’s crucial in training managers/leaders as coaches • How can HR build a coaching culture or encourage the take up of coaching? Please have a listen and let me know what you think!
I read a report recently, and typically I can’t find it now, that looked at how much leadership coaching is focused on developing strengths versus addressing weaknesses. As I recall there were some regional differences (and some of that may have been cultural) but for the most part coaching – certainly at the executive level – is an exercise in developing strengths. There may be some obvious reasons for this. Coaches tend to be an optimistic bunch and may just be happier working in that context. External coaches are paid to get a result and that commercial reality may mean
Lately I’ve seen a number of articles suggesting it’s time to abandon performance reviews, claiming they’re a tired relic of 20thcentury manual-work that has no relevance to today’s knowledge-work environments. There are certainly some obvious problems: how to ensure managers’ views of Excellent, Average,etc are the same; how to link the outcomes to pay without destroying motivation and how to stop staff and managers bending the system to suit themselves. (I worked with a company a couple of years back where someone told me that the staff pooled their Force Ranked bonuses and then redistributed them evenly amongst themselves!) It’s
A friend of mine is in sales. He sells high-end financial services products and is finding it hard going in the current market. The company’s main product has changed, making it much harder to sell and he has been given a new territory with very few of the affluent prospective clients he needs. Whilst he’s a very experienced seller with a terrific track-record, his results and declining and his bosses are getting uptight. Knowing I have coached around such issues previously he got in contact looking for help. I wanted to understand what would happen if things didn’t improve. My friend
Over recent posts we’ve seen that in order to turn more potential into high performance we needed to minimise the sources of interference which work against that happening. But this presupposes that people come to us wanting to produce high performance, and this isn’t necessarily so. If you’ve been asked or employed to provide some one-to-one coaching to a member of the executive team you can probably assume that they will be motivated to undertake some coaching with you. It follows that they are likely to give honest answers to your questions, to listen to your ideas and suggestions and
As we’ve seen our the last few posts, the fundamental role of the coach is to minimise interference so that more potential can be turned into performance. Even today work seems to be organised in such a way as to make it difficult for people to reach their potential, but there is increasing pressure to get the people side of business right. Already some big corporations are including reports on their ‘human capital’ in their annual report and accounts. It can surely not be long until shareholders begin to hold boards to account and demand proof that their Human Resource
Jo and Sam both work on the Organisation Development (OD) section of a large local authority and their work involves submitting proposals for OD to projects to the Senior Management Team for approval. Jo believes that Senior Management do not support new ideas. She backs this up by explaining that her budget submission for this year was turned down flat and that this particularly upset her given that her previous year’s budget had been approved. She goes on to point out that in the last six months six out of ten project inception proposals had been declined. She feels that
There is much talk in self-help and business improvement literature about beliefs. There is also much talk about vision and values, culture and ethos and much blurring at the edges of them all. So, let me firstly be clear about what I mean when I talk about beliefs. It is those things you hold to be ‘true’. For example, ‘the purpose of business is to make money’. I attended a seminar recently and the first speaker clearly held this particular belief. At one point, he said that he defied anybody to claim that they were in business for any reason