My client is a prominent provider of social housing in Northern England. I have worked with their senior managers last year and the year before and in 2011 there was another handful of leaders needing to get results through people.
Day one began with a discussion around what each participant was hoping to learn. The list was as follows (with names changed to protect the innocent):
Dave: An understanding of coaching skills to use at work
Dee: Better knowledge and skills around how to help people overcome barriers
Dozy: Fuller, more in-depth understanding of coaching/mentoring
Beaky: To increase motivation, confidence and to help people come to their own solutions
Mick: Skills on how to coach members of staff – in particular, new starters
Tich: Skills for coaching colleagues at work
In the past I have worked with much bigger groups, but have found that a group size likes this makes for a much more intimate and therefore impactful experience.
Here’s a flavour of some of the exercises and learning activities that followed.
We debated how effective motivational tools developed in the 19th century are today
We lay on the floor to see how flawed the “tell and instruct” style of communication can be
We threw some balls around
We looked at coaching for team development and rolled around on some planks
After all of that, I collected in he evaluations and everyone went on their way keen to try at their skills and make a difference back at work. I got some lovely comments:
“Excellent and Entertaining”
“Really enjoyed it. Found it very useful and raised my awareness with issues I’ve been experiencing in work”
“Very enjoyable. Mix of activities and classroom work kept it fun and interesting”
Until next time……