So said a fellow speaker at this year’s Training Journal conference in London. (Perhaps this ‘personal branding’ mularkey has something going for it after all)
An interesting day it was too.
We just about made our train to London having battled with an unexpected traffic jam, but settled in for a pleasant journey made all the more enjoyable by the presence of the world’s jolliest train attendent. If this guy can scoop up rubbish and soak up coffe spills with a smile and a whistle then I’m sure the rest of us should be able to perform our own (presumably more pleasant) tasks with a lot more humour and good grace.
Take for instance the so called Receptionist at the conference venue who managed to drag herself away from her lunch just long enough to mumble a couple of incoherent registration instructions through a mouthful of Coronation Chicken.
My talk on “Coaching through the Credit Crunch” seemed to go down well and it was encouraging to see so many people committed to providing proper, meaningful development to their people depsite dwindling or non-existant training budgets.
Less encouraging was the dismay felt by an Organisation Development director we spoke to who felt patronsied and ‘sold to’ in another seminar she had attended and here’s where I need your help and comments.
When we agree to talk at these events (usually for free) we suppliers are keen to promote our wares and strike up helpful conversations. Conference participants are there to learn something and want to leave with some practical ideas and/or some genuinely new thinking.
How best can we rationalise these two sets of needs?
Please let me know what you think.