Sorry for the inconvenience

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Had a fabulous trip to london last week, that was marred by a dreadful journey back home to the North East.

On Tuesday night I met with my friend, mentor, and all-round coaching guru, Sir john Whitmore. I thought I knew a thing or two about coaching, but I am a mere beginner by comparisson. John’s thoughts and plans on the future of coaching are amazing and if you get a chance to read any of his articles or better yet, hear him speak then grab it with both hands.

Wednesday was spent with another friend, Mike Butler. Mike is without doubt the best trainer I have ever known and a font of an incredible amount of knowledge in the people development arena. We spent a very pleasant day exploring ways we could work together and use the internet to get useful material out there. I hope to have news of our first efforts soon.

So, it was all going fabulously until I arrived at King’s Cross to take my seat on the 18.30 to Newcastle, due to arrive at Durham 21.10.

The clapperboard at Kings X said 18.20 to Newcastle cancelled. No probs thought I, I’ll hop on the 18.30.

The clapperboard at Kings X said 18.30 to Newcastle cancelled. The power lines were down between Doncaster and York. See screens for further advice.

The further advice screen said “Do not travel today”

Now at this point I would happily have booked into the L’hotel D’Armpit on the Clerkenwell road were it not having a paid gig on Thursday to return for.

So I participated in the riot that ensued when 3 train loads of passengers went for the 19.00 to Newcastle.

The announcer then explained that we were just waiting for a driver who was ‘accredited’ to navigate the diversion we were going to have to make via Leeds.

Eventually rolled out of Kings X at 20.00, rolled into my brother in laws arms at Durham at midnight and rolled into bed about 1am.

National Exppress’s comments on this? Sorry for the inconvenience.

Now I’m a mild mannered chap but is it any wonder we get travel rage when we’re treated like this? I wasn’t inconvenienced, I was exhausted by the whole thing and it nearly cost me a valuable assignment.

I appreciate that National Express couldn’t do anything about the wind, but these things happen every year – it’s called Winter. Why don’t these people ever have a plan B?

Matt Somers

Matt Somers

Matt Somers is the UK’s leading trainer of managers as coaches. His coaching skills training programmes, books, articles and seminars have helped thousands of managers achieve outstanding results through their people.

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