A friend of mine is in sales. He sells high-end financial services products and is finding it hard going in the current market. The company’s main product has changed, making…
Isn't it nice to be noticed? If you want to see an immediate boost in levels of motivation, fire up your word processor and create a quick questionnaire for each…
In posts 1 and 2 we explored six communication styles and the relative advantages and disadvantages of each: Tells Sells Tests Consults Joins Delegates So how does all this relate…
You're empowered to do what I tell you! In part 1we explored six communication styles: Tells Sells Tests Consults Joins Delegates Let’s now consider the relative advantages and disadvantages of…
The communication spectrum Most managers I train as coaches are clear (or have been convinced by their bosses) that they need to take on the role of coach as part…
Good to go! My client is a prominent provider of social housing in Northern England. I have worked with their senior managers last year and the year before and in…
There are still a few places left in most of the workshops and masterclasses. Come and hear Tony Grant tell us whether coaching really can enhance resilience,…
Coaching as the lynchpin of Organisational Development All organizations are concerned with performance. Where the profit-making enterprise will concentrate on the bottom line and creating value for its shareholders, the…
Better coaching = Better performance The most obvious way in which the people you coach benefit from the coaching you do is in an improved level of performance. If they…
There are powerful reasons for becomming a manager who coaches If you’ve a regular reader of this blog, you’ll know I believe there is a compelling case for managers in…